Shipping and Terms

DOMESTIC SHIPPING
All items ship via UPS or USPS to United States residences only. All orders will be shipped within 3 business days. You will receive an order confirmation email containing a UPS or USPS tracking number. If you don't see a confirmation email after placing your order, please check your Junk/Spam folder. Once your order has shipped, the tracking number will go live for you to watch!
INTERNATIONAL SHIPPING

International shipments will go out on a per-item basis via weight in first class parcel - see here: https://www.usps.com/international/priority-mail-international.htm

So far this is the most cost effective way we have come up with moving products internationally. Given the current state of global shipping, calculated rates may be high. Reach out to us at tail.laboratories@gmail.com and we can do our best to find alternatives!

REFUNDS AND TERMS

When you receive your toy, please look it over carefully and let us know if there are any issues right away. Send us an email at tail.laboratories@gmail.com and we will work with you on any issues or concerns. Note - please do not send toys back to us, we do not due returns based on the nature of the products. Any returned toys will just be disposed of, for our safety and yours!